Gaming should always be fun, not a source of stress or financial pressure. amjili is committed to providing Filipino players with the tools, information, and support they need to keep their play safe, balanced, and enjoyable. This page outlines our responsible gaming framework and the practical steps you can take to stay in control.
amjili believes that responsible gaming is the foundation of a trustworthy platform. Every Filipino player deserves a safe, fair, and enjoyable experience.
You can set daily, weekly, or monthly deposit limits directly from your account settings. These limits help you stay within a budget that is comfortable for you and prevent impulsive overspending. Once a limit is set, it takes effect immediately and can only be increased after a mandatory cooling-off period. Lowering your limit, on the other hand, takes effect right away so you always have fast access to tighter controls. We encourage all Filipino players to review their deposit limits regularly and adjust them to match their current financial situation. This feature is available at no cost and requires no special request — it is built into every amjili account from the moment you register.
Losing track of time is one of the most common ways gaming sessions become longer than intended. amjili lets you set session time reminders that alert you after a chosen period of play, whether that is 30 minutes, one hour, or any interval you prefer. When the reminder triggers, you can choose to continue or log out — the decision is always yours. These reminders are designed to keep you aware and in control without interrupting your experience unnecessarily. We recommend setting a reminder that matches your usual leisure time so gaming stays a relaxed activity rather than an all-consuming one. You can update your reminder preferences at any time through your account dashboard.
If you feel that you need a break from gaming, our self-exclusion tool allows you to temporarily or permanently suspend your amjili account. You can choose a cooling-off period ranging from 24 hours to several months, or opt for a permanent closure if you feel that is the right decision for you. During a self-exclusion period, you will not be able to log in, deposit, or place bets, and our system will block any attempts to do so. We take self-exclusion requests seriously and process them promptly — there is no waiting period before the restriction takes effect. If you are unsure whether self-exclusion is right for you, our 24/7 support team is available to talk through your options without judgement. Your wellbeing always comes before platform activity.
Transparency about your own gaming behaviour is a powerful tool for staying in control. Your amjili account includes a full activity history showing your deposits, withdrawals, bets placed, and session durations over any selected time period. Reviewing this history regularly helps you spot patterns early — for example, if your session lengths are gradually increasing or your spending is creeping above your comfort zone. We present this data in a clear, easy-to-read format so you do not need to be a financial expert to understand your own habits. If you notice anything that concerns you, use the deposit limit or session reminder tools immediately, or contact our support team for guidance. Knowledge of your own behaviour is the first step toward responsible play.
amjili strictly prohibits anyone under the age of 21 from registering or playing on our platform, in line with Philippine gaming regulations. During registration, all players must verify their age using a valid government-issued ID, and our team reviews these documents carefully. If we have reason to believe that an account is being used by a minor, we will suspend it immediately pending investigation. We also encourage parents and guardians to use device-level parental controls to prevent minors from accessing online gaming platforms. If you suspect that a minor has accessed an amjili account, please contact our support team immediately so we can take swift action. Protecting young people is a responsibility we take with the utmost seriousness.
Our dedicated support team is available around the clock to assist Filipino players with any responsible gaming concerns, account queries, or requests to activate player protection tools. Whether you want to set a deposit limit, request a self-exclusion, or simply talk through a concern, our team responds promptly and without judgement. We train all support staff specifically on responsible gaming topics so they can provide informed, compassionate assistance. You can reach us through the live chat feature on our platform or by visiting the FAQ page for quick answers to common questions. No concern is too small — if something feels off about your gaming habits, reaching out early is always the right move. We are here to help, not to judge.
Knowing the warning signs early makes it much easier to take action before gambling becomes a serious problem. If any of the following apply to you or someone you know, please reach out for support.
Feeling compelled to keep playing in order to win back money you have already lost is one of the clearest signs that gambling has moved beyond entertainment. This pattern can escalate quickly and lead to significant financial harm. If you notice this behaviour in yourself, activate a deposit limit or contact our support team immediately.
Using gaming as a way to cope with stress, anxiety, loneliness, or other emotional difficulties is a warning sign that deserves attention. Entertainment should add to your wellbeing, not serve as a substitute for addressing underlying issues. If you find yourself turning to gaming when you are feeling low, speaking to a mental health professional alongside using our self-exclusion tool can be a helpful combination.
Regularly playing for much longer than you intended, or finding that hours have passed without you noticing, suggests that gaming may be taking up more of your life than is healthy. Our session time reminder feature is specifically designed to help with this — set a reminder and commit to honouring it. If reminders are not enough, a self-exclusion period can give you the space to reset your habits.
When gaming starts to interfere with work, family, studies, or other important commitments, it has crossed from leisure into a problem area. Filipino families and communities are close-knit, and the impact of problem gambling can extend well beyond the individual player. If people close to you have expressed concern about your gaming habits, take those conversations seriously and consider using our player protection tools.
Spending more than you can comfortably afford, borrowing money to fund gaming, or neglecting essential expenses like rent, food, or bills in favour of deposits are serious warning signs. Gaming should only ever be funded from discretionary income — money you can genuinely afford to lose. If your finances are being affected, please use our deposit limit tool and consider speaking to a financial counsellor as well as our support team.
Feeling the need to conceal how much time or money you spend on gaming from family members or friends is a strong indicator that something is wrong. Secrecy around gambling often signals guilt or shame, which are emotions that tend to make the problem worse rather than better. Openness with people you trust, combined with the practical tools available on amjili, is a much healthier path forward.
Our support team is available 24/7 to help Filipino players activate responsible gaming tools, request self-exclusion, or simply talk through any concerns about their gaming habits.