Your privacy matters to us. This Privacy Policy explains what personal data amjili collects from Filipino players, how we use it, and the rights you have over your own information. By using our platform, you agree to the practices described here. If you have any questions, our support team is always ready to help.
Last updated: June 2025 | Effective for all Filipino players on amjili
amjili is a Philippines-focused mobile entertainment platform offering sports betting, slot games, and casino-style entertainment to eligible Filipino players. This Privacy Policy applies to all personal data collected when you visit our website, register an account, make transactions, or contact our support team. We act as the data controller for the personal information you provide to us, and we are committed to handling it responsibly and in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). This policy covers data collected through our website and mobile platform only — it does not apply to third-party websites that may be linked from our pages. We encourage you to read this policy carefully so you understand exactly how your information is used and what choices you have.
When you register an account with amjili, we collect identification details including your full name, date of birth, nationality, and a government-issued ID to verify your eligibility as a Filipino player aged 21 or above. We also collect contact information such as your email address and mobile number so we can communicate with you about your account, transactions, and any support requests. Financial data — including your preferred payment method, transaction history, and deposit or withdrawal records — is collected to process your payments in Philippine pesos (PHP) and to comply with anti-money laundering obligations. When you use our platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs to ensure platform security and improve your experience. If you contact our support team, we retain records of those communications to help resolve any future queries more efficiently. We do not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. All data collection is proportionate to the purpose for which it is gathered.
Your personal data is used primarily to operate and maintain your amjili account, process deposits and withdrawals in PHP, and verify your identity in line with our licensing and regulatory requirements. We use your contact details to send you important account notifications, security alerts, and responses to your support enquiries — we do not send unsolicited marketing messages without your consent. Technical and usage data helps us monitor platform performance, detect suspicious activity, and protect all Filipino players from fraud or unauthorised access. Where required by Philippine law or by our regulatory obligations, we may use your data to produce compliance reports or respond to lawful requests from government authorities. We may also use aggregated, anonymised data to analyse platform trends and improve our services — this data cannot be used to identify you individually. We will never use your personal data for purposes that are incompatible with those stated in this policy without first obtaining your consent. Any automated decision-making that materially affects your account will be disclosed to you, and you will have the right to request human review.
amjili does not sell, rent, or trade your personal data to third parties for their own marketing purposes — this is a firm commitment to every Filipino player on our platform. We do share data with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers; all such partners are contractually bound to handle your data securely and only for the purposes we specify. In cases where we are legally required to disclose information — for example, in response to a court order, a request from the Philippine National Privacy Commission, or an anti-money laundering investigation — we will comply with those obligations. If amjili undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any material changes to how your data is handled. We do not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place and the transfer is permitted under applicable law. Any third-party links on our platform lead to sites with their own privacy policies, and amjili is not responsible for those practices. We review our third-party partners regularly to ensure ongoing compliance with our data protection standards.
We retain your personal data for as long as your amjili account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and financial reporting requirements. Support communications are kept for up to two years to help us resolve any recurring issues or disputes efficiently. Technical logs such as IP addresses and session data are retained for a shorter period — generally up to 12 months — unless a security investigation requires us to keep them longer. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you. If you request account closure, we will begin the deletion process promptly, subject to any legal hold obligations that may apply at the time. You may contact our support team at any time to ask about the specific retention period applicable to your data.
Under the Philippine Data Privacy Act of 2012, you have a number of important rights regarding your personal data held by amjili. You have the right to be informed about how your data is collected and used, which is the purpose of this policy. You have the right to access a copy of the personal data we hold about you by submitting a request to our support team. You may request correction of any inaccurate or incomplete data, and we will update our records promptly upon verification. You have the right to object to the processing of your data in certain circumstances, and to request erasure of data that is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We will respond to all verified data subject requests within the timeframes prescribed by applicable law. Exercising your rights will not result in any penalty or disadvantage to your account.
amjili employs industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in encrypted form on our servers. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with data access are trained on data protection obligations. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems. In the event of a personal data breach that is likely to result in harm to Filipino players, we will notify affected individuals and the National Privacy Commission in accordance with the timelines required by law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your amjili account and to keep your login credentials confidential. If you suspect any unauthorised activity on your account, please contact our support team immediately.
We may update this Privacy Policy from time to time to reflect changes in our services, applicable Philippine laws, or our internal data handling practices. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players via their account email. We encourage all Filipino players to review this policy periodically to stay informed about how we protect their data. Continued use of the amjili platform after any update constitutes acceptance of the revised policy. If you disagree with any changes, you should stop using the platform and contact our support team to discuss your account options. Historical versions of this policy are not published publicly, but our support team can assist with any questions about specific provisions. All data processing activities remain governed by the version of this policy in effect at the time the data was collected, unless a superseding version applies by law.
Request a copy of all personal data amjili holds about your account at any time.
Ask us to update any inaccurate or outdated information linked to your profile.
Request deletion of data that is no longer needed, subject to legal retention rules.
Object to certain types of data processing where you have grounds to do so under Philippine law.
Our support team is available 24/7 to help Filipino players understand their data rights and how amjili handles personal information on our platform.